Terms of Service

1. About these terms

These terms are an agreement between you and the operator of CourtIQ (business details will be published here shortly). By creating an account you accept them. If you don't agree, please don't use the app.

2. Who can use CourtIQ

You must be 16 or older. You're responsible for keeping your login secure and for activity on your account. Your information must be accurate.

3. Sport, health and safety

Squash is a fast, physically demanding sport with real risk of injury, including heart strain and eye injuries. CourtIQ is a scoring and statistics tool. It is not a medical device, fitness professional or certified coach.

Check with a doctor before vigorous exercise if you have any health concerns, wear protective eyewear, and stop if you feel unwell. Heart rate and energy figures are only what you enter and are not medical advice.

4. Your phone on court

If you mount your phone on the glass or anywhere on court, you do so at your own risk. Make sure it's secure and out of the line of play. We aren't responsible for damage to phones, glass, rackets or people caused by a mounted or dropped device. Always follow your club's rules.

5. Camera scoring and the AI coach

Hand-sign detection runs on your device and can misread signs; check the score as you play. The host's recorded score is the record of the match.

AI coach reports are generated automatically from the match data recorded in the app. They can be incomplete or wrong, are for general recreational information only, and shouldn't be relied on for medical, training-load or safety decisions.

6. Conduct

Don't use offensive, impersonating or misleading names or nicknames, and don't post abusive, harassing, defamatory or unlawful notes or comments. Don't try to access other players' data, disrupt the service or reverse-engineer it.

We may remove content or suspend or close accounts that break these rules.

7. Your content

You keep ownership of what you enter. You give us permission to store and display it as needed to run the app, for example showing shared match notes to your opponent. You can export or delete your data in Profile at any time.

8. Subscriptions (when available)

Paid plans will be shown with the full price including VAT before you pay. Subscriptions renew automatically at the end of each period until you cancel. You can cancel at any time in your account, and you keep Pro until the end of the period you've paid for.

Free trials may require a payment card; you'll only be charged when the trial ends unless you cancel before then. We'll tell you in advance about any price change, and you can cancel before it applies. See the Refund policy for details.

9. Availability and changes

We try to keep CourtIQ running smoothly but can't promise it will always be available or error-free. Features may change. We'll give notice of material changes to these terms.

10. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that can't be limited by law, and your statutory consumer rights are unaffected.

Otherwise, we're not liable for losses that weren't foreseeable, for injuries or damage resulting from playing sport or mounting a device, or for decisions made based on AI coach output. Our total liability is limited to the amount you paid us in the 12 months before the claim.

11. Ending your account

You can delete your account at any time from Profile. We may end or suspend accounts for serious or repeated breaches of these terms.

12. Law

These terms are governed by the laws of England and Wales. If you live elsewhere in the UK or EU, you also keep the protection of your local consumer law and can bring claims in your local courts.