Refund & cancellation policy

Last updated October 2026. Payments aren't live yet; this applies once Pro billing launches.

Cancelling

You can cancel Pro at any time from your account in a few taps — as easy as signing up. Cancelling stops the next renewal; you keep Pro until the end of the period you've already paid for.

Free trials

Trials may need a payment card. We'll remind you before the trial ends, and you won't be charged if you cancel before then.

Your 14-day cancellation right

UK and EU law normally gives you 14 days to cancel an online purchase. Because Pro is digital content delivered straight away, at checkout we'll ask you to agree to immediate access and acknowledge that you then lose this right. If you don't give that agreement, you can cancel within 14 days for a refund.

Refunds

Apart from the above, payments for a period that has started aren't refunded, including partly used months or years. This doesn't affect your legal rights — if Pro is faulty or not as described, contact us and we'll put it right or refund you as the law requires.

Prices

Prices are shown including VAT, with no hidden fees. We'll tell you in advance of any price change, and you can cancel before it applies.