Privacy & data

What we store and why

• Account — email and password login, to give you access (contract).
• Profile — name, nickname, club, playing hand and level, so opponents can find and recognise you.
• Matches — the point-by-point score log you record, to show results and statistics.
• Notes & self-ratings — visible to you and the other player in that match.
• Health entries — calories and heart rate you type in per game. This is health data, stored only with your explicit consent when you enter it, visible only to you, and used only for your own Insights and coach reports.
• AI coach reports — generated from your scoring and health entries; visible only to you.

The camera is processed on your device only. Video is never recorded, uploaded or saved. We don't sell data or use it for advertising.

Who processes it

Our hosting and database provider stores the data. When you request an AI report, only anonymised match statistics are sent to our AI processing provider to write the summary. Your name, email and account ID are never included, and opponents appear only as generic labels such as “Opponent A”. Any coaching focus you type in Profile is included as written, so avoid adding names there. Requests use a commercial AI service with storage switched off; under its terms, this data is not used to train its models.

How long we keep it

• Account, profile, matches, notes, health entries, AI reportsUntil you delete them or your account
• AI usage counter (for the daily limit)90 days
• Unanswered or declined match invites30 days
• Bug reports & feedback you send24 months
• Security log (e.g. account deleted) — no personal content12 months

Your rights

Under GDPR you can access, correct, export, restrict or erase your data, and withdraw consent for health entries at any time. In Profile you can export everything, edit your details, and delete your account — this permanently removes your profile, matches you hosted, your notes, health entries, AI reports and feedback. Matches you joined as a guest stay with the host but are no longer linked to you.

You can also complain to your local data protection authority (in the UK, the ICO).

Cookies & storage on your device

We use no advertising, analytics or tracking cookies, so there's no cookie banner. We only store what the app needs to work:

• Sign-in session — keeps you logged in (browser storage).
• App data & preferences — your matches and settings, so scoring works instantly and offline (browser storage).
• Layout preference — one small cookie remembering a menu's open/closed state.

Fonts are loaded from Google Fonts, which receives your IP address to deliver them. Our hosting and database providers may process data outside the UK, protected by standard contractual clauses.

Children

CourtIQ is for people aged 16 and over. If you think a younger child has an account, contact us and we'll delete it.

Contact

Full business and contact details will be published here shortly. Until then, you can send a request through Help & feedback in Profile. If you can't sign in, you can still ask us to delete your data once the contact address is published.